The The Self-Managed
Communicator: Leading from the Inside Out
Speaker: Dalton Kehoe
Today's managers often find themselves awash in organizational change. They can no longer depend on authority, policy, command, control, and individual heroics to get things done. Now, they must network, coach, partner, influence and inspire individuals and teams to work towards intangibles like constant learning, continuous improvement of work processes and excellence in customer service. In other words, communication that positively connects people and gets things done is essential to the success of individuals and organizations now and in the next century.
Seems like a simple truth, but it isn't. Organizations and people are complicated and despite our best efforts communication breaks down. When that happens, we need the skills to manage our responses to other people in the situation so we can lead them to help us solve the problem we¹re both facing.
Learn the skills of the self-managed communicator. Learn not only what to say to get desired results, but also how to "lead from within"- to manage your own thoughts and emotions before speaking - so you can positively re-create the broken connection and move forward.
