Communicating for Results
(Workshop)
Speaker: John Fast
Good communication patterns
foster intimacy, keep disagreements from becoming full-scale wars; make for
a relaxed workplace; improve employee
retention; and increase production capacity.
Yet most workplace environments suffer from inadequate attention to both the quality and quantity of their communication.
How many times have we heard
some of the following comments? "We're too busy to have regular meetings!",
"I just wish they would listen to me!",
"Let's avoid that issue -- I don¹t want to get into another fight!",
"³But my instructions were perfectly clear!", "I'm afraid
to tell her what I really think!", "I feel that I can't be honest
with my boss and co-workers!"
Fortunately, communication skills can be learned and improved.
In this course participants will learn to:
